All returns must be returned within 30 days of purchase. Contact details, eBay user name and receipt must be sent with all returned items, failure to do so will result in delayed refunds.
All returned items must be in original & resalable condition (including the packaging) to receive a full refund. Refund will be given within 14 business days of receiving item.
If an incorrect (incorrect fitment) item has been purchased that is within our listing application guide and is deemed Auto 8’s error (at our discretion) taking into account that the customer is 100% sure it is the correct part they are purchasing customers need to understand that often certain vehicles may have two different parts for the same application to insure you are receiving the correct part for your vehicle you will need to send us the part numbers from the original part fitted to your vehicle. If deemed as a direct fault from Auto 8 then Auto 8 will cover return shipping costs.
If an item is purchased incorrectly, deemed buyer’s error or the buyer simply changes their mind, all shipping costs are to be paid by the buyer.